fatfaceheart
Hi Tessa, hoping you can help! I paid my City Break subscription to read your stories but Ream says I don't have any memberships. Is there something else I need to do to get it working? I've got the receipt for the payment too.
fatfaceheart
@fatfaceheart Hi! Nope, didn't cancel at all. I'll email you from the address I used and send the receipt too, thanks! OMG, isn't Manifest just the best?! I hate that it ended but it was a perfect ending IMO :D
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tessalovatt
@fatfaceheart Hey! Thanks for reaching out, and so sorry to hear you're having trouble with your membership. Did you happen to cancel after you'd paid? I ask because this is something I often do with subscriptions (cancelling straightaway so I don't forget to do it later!) but Ream currently removes your membership as soon as you cancel, rather than at the end of your billing period. If that's the case, let me know and I'll sort out getting your access back. If it's not, would you mind sharing the email address you used to subscribe so I can investigate further? You can send it privately to tessa(at)tessalovatt.com or via DMs on here :) P.S. I see you're a Manifest fan -- so am I!! <3
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