Ambassadors

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TheOrangutan

@Ellismskd23 as noted to others before, the Ambassadors are not deleting the option. There is more information on the Help pages here - https://support.wattpad.com/hc/en-us/articles/204412040-Private-Direct-Messages - but this decision was taken by Wattpad, not our Ambassadors. The Ambassadors are volunteers and have no influence over this decision. Please read the Help pages for more information and you can also contact Wattpad via the Help pages if you wish to give feedback. Thank you.
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Ellismskd23

@TheOrangutan Wattpad is to be given this message. 
          	  "Hey Wattpad, did you know that eliminating private messaging is going to get you into a lot of legal trouble? It doesn't matter that now your owners are from South Korea. You are still under surveillance by the Canadian Government and eliminating serious messaging. Failure to comply with the first Amendment. https://www.fcc.gov/consumers/guides/fcc-and-speech I think you have to think about it and reverse the decision."
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TheOrangutan

@aleksandraross - The Ambassadors are not deleting the option. There is more information on the Help pages here - https://support.wattpad.com/hc/en-us/articles/204412040-Private-Direct-Messages - but this decision was taken by Wattpad, not our Ambassadors. The Ambassadors are volunteers and have no influence over this decision. Please read the Help pages for more information and you can also contact Wattpad via the Help pages if you wish to give feedback. Thank you.
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112313parnika

Kindly tell me how I can contact any one of the ambassadors as I need help. 
          
          It's highly disappointing that I haven't received any response from the other side. 

112313parnika

Yeah sorry for that 
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TheOrangutan

@112313parnika - the ambassadors are volunteers, we don't guarantee a response within 24 hours.
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112313parnika

Hello. 
          
          I need to talk with an ambassador. How should I contact you? 
          
          The messages are gone. 

TheOrangutan

@112313parnika - please make sure to tag me in a reply by the way or I may not see your response. 
            
            The Ambassadors can help steer you in the direction of general information, but if you need anything more than that then you'll need to contact Wattpad via the Help pages. They have a ticket style system setup where you submit a request and that goes through to the folks at Wattpad HQ
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112313parnika

So now we have to ask here only. I thought we would contact you through email 
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TheOrangutan

@112313parnika - you have contact here. If you have a question then please ask it.
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Feminine23

Listen guys, I do not know why you did this, but, I want you to know that we need our DM be back asap. How can we know our followers on the platform without discuss with them much more because You decided to suppress the DM functionalities ? The only function to animate our profil and to be closed to our people, you've suppress it. 

Feminine23

@ TheOrangutan  hi dear, 
            Thank you to take time to read me. And thank you for the help.  I actually struggle to contact the wattpad platform that's why I run on your page to find answers. 
            Thank you and have a nice day.
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TheOrangutan

@Feminine23 as noted to others before, the Ambassadors are not deleting the option. There is more information on the Help pages here - https://support.wattpad.com/hc/en-us/articles/204412040-Private-Direct-Messages - but this decision was taken by Wattpad, not our Ambassadors. The Ambassadors are volunteers and have no influence over this decision. Please read the Help pages for more information and you can also contact Wattpad via the Help pages if you wish to give feedback. Thank you.
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jackskellingtonrulz5

Hi, can an ambassador please message me? I got a weird email from wattpad and i would like to talk to a real person about it. 

Succubus_Charm

@TheOrangutan 
            How will we ask you questions now? What if someone needs help but they aren't comfortable saying it on the MB. 
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TheOrangutan

@jackskellingtonrulz5 - you can send me a PM if you like.
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Joloite888

Eh! Why are there sooooo many ambassadors?

TheOrangutan

@Squishpad - if you get those, you're welcome to report those to Wattpad's Trust and Safety team as per the instructions on the Help Pages.
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Squishpad

@TheOrangutan and some of them ask "Do you publish on Neobook?" NO. NO. NO. NO. NO.
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TheOrangutan

@Joloite888 - because we have so many Wattpad users.
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Joloite888

How many ambassadors  are here exactly?

TheOrangutan

@Joloite888 - sorry, I'm not sure I get your meaning there.
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Joloite888

@TheOrangutan ´
            How sad that it's just you who care to ''scotii din mintii'' the people.
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randomly_Elora

Greetings! I had a small query regarding the disability of user-to-user private messaging. Since from May 6, it will no longer be a feature on this app, does it mean previous chats will be deleted as well?
          
          They hold a lot of memories from my dear readers who have messaged me privately about my books. It's be too sad amd disappointing if those chats/memories get deleted as well. 
          
          So, for that, I request a early notice if they will be deleted or retained. So if needed, I can somehow save those chats (either by screenshoting or any other way). 
          
          I hope for your prompt response and concern towards this matter. 
          
          Thanks and regards,
          Elora

PhantomTheDragoness

@randomly_Elora offline books has been reduced to 2 for a while now, at least in the private library part.
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TheOrangutan

@randomly_Elora - I'm not aware of any changes to Reading Lists, that article talks about changes to Private Messaging. Have you checked the Help pages to look at Reading Lists and how they work? That's probably your best bet.
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ChaseYourDreamsWSkye

Why are you removing private messages on Wattpad? That was the only way I could get closer to my followers, fellow writers, and friends. I hope you change your mind removing this feature. Or perhaps, bring it back after a while.

TheOrangutan

@Joloite888 - my personal point of view is irrelevant. I am here to help users as best as I can with answers to their questions and/or point them in the direction of information. The point here is that Wattpad have taken the decision, not the Ambassadors.
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Joloite888

@TheOrangutan 
            so, do you care about the decision Watt have taked around the private mesages?
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TheOrangutan

@Joloite888 - incorrect. But sometimes there's only a limited amount we can do. In this instance all the Ambassadors can do is point people in the direction of Help pages and suggest contact should be made direct with Wattpad.
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Contino05

As a fellow Wattpad user 
          Please do not take our conversation rights!
          It's a good way to get to know each other. Build trust and friendships within the Wattpad community. So please do not take our rights!

m23a4gh4

@Joloite888 these guys are being disrespectful to all of us
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Joloite888

@TheOrangutan 
            seeing something and sending what you are sending as an answer and after going back to your day without doing something specific IS CLASIFIED AS IGNORING!
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TheOrangutan

@AnimalSaga394 - feedback gets an AI reply to acknowledge receipt, but that does not mean that it is ignored.
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