Emma Ballard, a retired supermodel, has been the acting CEO and face of her family's clothing business for the past five years, living the busy corporate life in New York City. She meets the Jersey branch IT supervisor, theater-nerd Andrew Mooney, when she gets stuck in a snowstorm after an office function. Getting to know widower Andrew, his grumpy vet father, and his adorable six-year-old twin girls opens Emma's heart to the possibility of having love and family in her life. Andrew's opinion of Emma, the "hottie, viper CEO" gossiped about at the water cooler, quickly changes as he discovers Emma's wit, intelligence, and giving heart. Although neither Emma nor Andrew are quite ready for a relationship and canoodling is against company policy, the holiday spirit of Manhattan is magical and contagious. As fate and Mother Nature would have it, Emma and Andrew keep finding themselves snowed in together, as they face their pasts and fall in love.