Chapter 1 Desire

Are you planning to work in a call center?
This may or may not be helpful to you.
This book is written to give an overview about working or about to work in a call center.
All information are only base on my observation and experience.
No intentions of offense against any company.
This are all my opinion.
I hope you will learn something from this book.
Enjoy!

'Good fortune favors the brave'- unknown