A day like any other

Emma, known as Em by most, is a simple teenage girl.
She lived in a child care home most of her life-now that she's 17, she's renting her own little flat. She has her world, care-free and 'perfectly' perceived by others. Recently, she has overcome her long term depression.
One day she receives amazing news- she's been looking forward to hearing this for a while now.
Her biological parents are finally found?